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Electronic data security breach at Milton long-term care home revealed

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Halton region says a privacy breach at Allendale Long-Term Care Home in Milton exposed personal electronic health records from 2005 to this summer.

A cybersecurity incident in June of this year involving third-party software led to unauthorized access of residents’ personal data, including names, health details and health card numbers.

After learning of the potential breach in July and attempting to enhance its procedures the home worked with a security expert in September. Investigations revealed that “all electronic health data from 2005 to July 2024 may have been accessed.”

Approximately 1,500 current and former residents were affected.

The Region says steps have now been taken to secure systems and improve protocols and privacy measures to prevent future incidents.

It addressed affected families in a Dec. 23 press release, saying: “We sincerely apologize for any concern or inconvenience this may have caused and recognize the potential impact on you and your family.”

The matter has been reported to the Information and Privacy Commissioner of Ontario and current residents or their Power of Attorney have been notified directly.

Those with questions or concerns are asked to contact email allendaleinquiries@halton.ca.

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