Cogeco customers in our region are reporting a second internet outage this week.
Users began reporting issues around 10 a.m. on Friday.
@cogecohelps hello! our at-home remote learners are having @cogeco Internet issues again here in #HamOnt #Ancaster … can you please confirm if service outage? Looks like others in Ontario are experiencing the same based on quick Twitter search.
— Mike Cope (@copetoons) January 8, 2021
Cogeco says there is an outage and it is investigating the issue.
Dear customers,
We are aware of an issue outside of our network that is causing intermittent service. Our technical teams are currently working to mitigate the issue as fast as possible. (1/2)
— Cogeco Connexion (@cogeco) January 8, 2021
Around 1 p.m. Cogeco said it was implementing solutions to the problem and that it appeared to be a broader issue affecting other service providers as well.
On Tuesday, Cogeco reported a massive outage across the province.
For hours, users had either no internet service or spotty service.
Internet outage affects thousands as student return to virtual learning
Friday’s outage comes as students across the province continue school via online learning, with in-school learning cancelled because of COVID-19.
On Thursday, the province announced that online learning would continue until at least Jan. 25.
