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Why AI gets it wrong: tech expert explains

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Artificial intelligence can give us an answer in seconds, but that answer isn’t always right.

We’ve all seen examples of AI confidently providing information that is inaccurate, incomplete, or simply made up, and sometimes the problem isn’t that AI doesn’t know the answer, it’s that it gives us the wrong answer and sounds really convincing.

Why does that happen, and why can a technology so sophisticated still get basic facts wrong?

To help us understand, we hear more from technology analyst and journalist Carmi Levy.

WATCH MORE: Expert explains AI, what it can and can’t do