Ombudsman launches probe of Hydro One

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(Update)

Ontario’s Ombudsman is launching an investigation into the billing practices of Hydro One.  Hydro One is operated by the provincial government and Andre Marin says more than 650 complaints have come to his office about Hydro One since April.

Marin’s office has released a statement saying: “in the past few years, we have seen more and more complaints from Hydro One users about bills that seem to have no bearing in reality.”

“Many of those who have contacted us are in vulnerable situations and say they have faced significant financial hardship and stress because of their dealings with Hydro One.”