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The province’s Ombudsman says the online Ontario cannabis store was the single most complained about government organization of the past fiscal year.
His annual report says more than 2 400 Ontarians complained about the online marijuana store in the wake of delays and delivery problems.
Paul Dube says his office had to establish a dedicated team to handle the volume of complaints, which included a man receiving an empty box and being told he would have to return it for a refund.