City of Hamilton services back to near-normal following February cyber attack

The City of Hamilton says almost all services are operating in a full or modified state following February’s cyber attack and that it continues to make progress following the incident.

In a press release the City stated that it has continued to deliver the majority of core programs and services during its ongoing response to the ransomware incident.

“Currently, almost all services are operating in a full or modified state, with more than half of the City’s services fully operational and the remaining services available through a revised or alternative process. Approximately 70 per cent of the City’s total applications have been successfully restored.”

Mayor Andrea Horwath said, “I understand the inconvenience Hamiltonians are dealing with, and sincerely thank everyone for their continued patience and understanding. I am grateful to our City staff for their dedication as we take deliberate steps to emerge stronger and more resilient,”

“We continue to take a customer-centric approach to guide our efforts in response to the cyber-attack. We still have work to do, but I am positive our approach will create enduring benefits for our community,” she added.