Tuesday, April 23, 2024

Middletown Farms customers looking for answers

First Published:

Hundreds of people across the province are looking for answers and their money after a local Hamilton farmer closed up shop abruptly last week.

Clients say they used Middletown Farms in Dundas for the local and organic meat but never thought they would have to chase after the owner, Brandon Graham, for their orders or their money back.

Some people are only out of pocket a few hundred dollars but some are out of pocket thousands, like Laura Whittle who had been ordering from the farm for a year. She has yet to receive two cows worth of meat.

‘I’m out almost $2,000 on my credit card and a couple hundred dollars on email money transfers that were supposed to be for eggs and fruit for this year.”

This is just one story of hundreds listed on multiple Facebook groups. In the majority of cases the meat was ordered and paid for up to six months in advance, and now there’s a chance the credit card companies won’t reimburse, because in some cases, refunds must be processed within 120 days of the payment date.

Graham declined an on camera interview saying he was heading to Kitchener for a bankruptcy meeting but he did email CHCH saying that they have been refunding customers and cancelling orders, but dozens if not hundreds of his 15,000 clients are still waiting for their money.

Ken Norton is the owner of Norton Farms and used to supply Graham with beef, up to $40,000 worth a month from his cattle. He may have been hit the hardest.

“On the very last invoice that we sent to him, which was over $11,000, he said that if we wanted payment that we would have to take him to court or see a creditor.”

Norton says he’s been trying to collect his money for months.

“He’s very difficult to deal with, doesn’t answer phones only replies by text messages.”

And online, customers have shared his Facebook comments towards them where he uses vulgar words and profanity.

According to the former clients, multiple police forces are investigating including Hamilton, Brantford and Waterloo. Hamilton Police say their fraud unit has only one formal complaint so far. Some of the customers have told us that they have left several voice mail messages for the detectives and have yet to receive a call back.

More Top News

Toronto police warn against ‘train surfing’ after teen falls from roof of moving train

Police and Metrolinx are warning about "train surfing" after a 15-year-old boy fell off the top of a moving GO train in Toronto. Train surfing...

Evening weather forecast for April 22, 2024

Steve Ruddick shares the forecast for April 22, 2024 and the days ahead.

Hours changing at St. Catharines mental health, addiction services site

Niagara Health says it's adjusting the intake hours at its Welland Avenue site in St. Catharines due to staffing shortages. The site, located at 264...

OPP, Six Nations Police investigate after body found on reserve

Police in Six Nations of the Grand River are asking for Ontario Provincial Police’s help with an investigation into a body that was found...

Hamilton police investigate after person slashed with knife at J.C. Beemer Park

Hamilton police responded to a reported stabbing at J.C. Beemer Park on Sunday evening. Officers say the incident happened shortly after 8 p.m. Upon arrival, police...

Sportsline: Copetown Woods Golf Club owner Barry Forth

VIDEO: Keeping it "all in the family" has been a major factor of how a farm on the outskirts of Hamilton that produced broccoli...